Docs
Praise
Praise is the track marketing works from. EarShots never drafts a reply to praise. It groups it by source so you can thank the author, quote them, or forward them to sales.
What lands here
Case studies
A team writing up what changed after they adopted your product.
Launch reactions
Public reactions in the days after you ship.
Tutorials and explainers
Third-party walkthroughs and getting-started posts.
Sponsorships and inclusions
Announcements naming you as a sponsor or partner.
Recommendations
A developer telling their team or their followers to use you.
Round-ups stay muted
A round-up that names your product favorably is still a round-up. It stays in Muted and gets a praise_candidate flag instead of moving tracks, so marketing can scan the flagged ones without the list posts crowding the queue.
Launch reactions
When a launch window is open, praise posted inside that window is also counted in the launch reaction tally, so the launch view and the Praise track agree on the same posts.