Questions · DevRel
Answer developers before someone else answers wrong.
A question on GitHub, Reddit, X or Hacker News arrives with a reply drafted from your docs and the cited passage attached. Approve it and post it in the original thread.
Agentic Social Listening
Hear Everyone Talking About Your Product and Turn Every Mention into Action
Agentic Social Listening is the central queue inside EarShots. It tracks every public mention of your product across GitHub, X, LinkedIn, Reddit, Hacker News, package registries, and the wider web. Each post is automatically sorted as a question, friction point, buying signal, praise, or muted, paired with a drafted response whenever one makes sense. From this single dashboard, technical marketing, product, and sales teams can jump straight into the conversation.
Dev Marrow @devmarrow
github · 26m ago
Still can't figure out the OAuth callback. The docs say auto-redirect, but it 404s every time. Am I missing a setting?
Draft grounded in your docs
Check that the registered redirect URI exactly matches the URL your app sends, including the scheme, host, port, and trailing slash. The callback should point to your app's /auth/callback path, not the site root.
What does Agentic Social Listening do for each team?
Ears sorts every public mention into a track by intent and sentiment. Each track goes to the team that can act on it, with the post, the context and a draft ready for review. Nothing is posted without a person approving it.
Buying signals · Sales and founders
Join comparison threads while the deal is still open.
Posts asking for alternatives, pricing or limits are flagged as they appear, with the thread context your team needs to respond.
Friction · Product and support
Fix the blocked step before it turns into tickets.
Complaints scattered across threads are grouped into one pattern with a count and sentiment, linked back to every post behind it.
Praise · Technical marketing
Know what developers repeat about you, good and wrong.
See the language developers use when they recommend you, and catch outdated claims so you can correct them with sources.
What you see
Each post lands where someone can act on it.
The five tracks
Counts for questions, friction, buying signals, praise, and muted, plus the line that decided each classification.
The selected mention
The post, the drafted reply, the documentation passage it cites, and one button: copy and open the thread.
How it works
From a public post to a reply you can send.
EarShots reads the post, decides its track, and shows the line that decided it. For questions and friction it searches your sources, writes a reply, and cites the passage. Muted items carry a reason: wrong entity, directory, round-up, status page, job post, or off-topic, and unmute in one tap.
FAQ
Common questions
What are the five tracks?
Questions, friction, buying signals, praise, and muted. Every mention gets one track and a line explaining why, before anyone opens it.
Can I change a classification?
Yes. Move a mention to a different track by hand, and the correction is recorded and used to sort the next one.
What happens to muted items?
They stay in the queue with a reason: wrong entity, directory, round-up, status page, job post, or off-topic. Nothing is deleted, and any item unmutes in one tap.
Where do drafts come from?
Up to ten documentation sources you connect. Every draft cites the passage it used, so a person can check it before sending.
Keep reading
Open one queue instead of six tabs
Connect your sources and see what developers said about your product.